Ensure that the Epic system is configured, and/or associated training materials produced, to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Application Co-ordinator/Analyst or Configuration Manager when required Analyse and document simple to complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module, and/or to produce the training curriculum and related training materials, to meet these requirements; Analyse and review training progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through training to the appropriate level. Investigate SMEs knowledge of application area and workflow and align to the configuration and training design process.
Expert and specialist knowledge in the assigned application area and address questions from end users and stakeholders regarding the application.