Administration Coordinator - Hybrid
Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of an Administration Coordinator to join their team on a full-time permanent basis.
The role of the Administration Coordinator involves being part of a compact Customer Service team, collaborating with third parties and diverse clientele. This role acts as a bridge between clients and the sales teams, responsible for the allocation, supervision, and quality assurance of outbound assessments while ensuring consistency in the company's service standards.
What's in it for you?
Salary of up to £26,500 with yearly salary reviews
Hybrid: 3 Days in the office 2 from home
25 days holiday (up to 30 with service)
Healthcare and dental subsidies
Pension contribution
Regular training
Gym contribution
Cycle to work scheme
Hybrid working
Administration Coordinator Responsibilities:
Support Senior Managers within the team
Oversee and maintain process manuals for third parties, and the administrative team to ensure their relevance, issuing amendments as needed
Manage and update data on the CRM system
Ensure all service levels are met and sustained, taking necessary actions when suppliers fail to meet expected standards
Coordinate with third parties, customers, and the sales team to ensure timely assessment bookings and report distribution
Resolve or escalate customer and client ...