Now boarding: Your career in travel is ready for take-off.
Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you.
At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.
About CTM
CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand.
About the Role
The role requires an individual who is looking for an opportunity to help CTM grow its sports business. Sports has been a strong focus for CTM in the last few years and we work with professional teams and organisations to deliver a seamless travel solution. The culture of the organisation is dynamic and committed to implementing new ideas from within that will benefit our loyal client base. This role will require a person that embraces the challenge of working within a competitive industry. A determined and enthusiastic person will in turn receive positive support and encouragement from everyone within the organisation to successfully grow the business.
Our Sports Groups Operations Executives work closely with their colleagues, Team manager and the wider CTM Sports team to ensure the highest level of service for CTM Sports customers. The focus of the role is to provide efficient and professional group travel coordination and project management services, supported by our technology, to maximize value and ROI for our customers.
This is a fantastic opportunity for someone working in a similar role within an agency or TMC, or with solid experience in groups on the airline side and with the drive to take on a new challenge.
Skills & Experience
* At least 5 years groups experience
* Excellent organisational skills
* GDS competent (preferably Sabre), ideally educated to BA/VA 1 and 2 standards.
* Experienced in handling complex travel programmes
* Experience in using Smartsheets
* A good team player but also able to work autonomously and take ownership and responsibility for own projects
* Adept at using Microsoft Office (Word, Excel and PowerPoint)
* Very good verbal and written communication skills
* Some event registration software experience preferred but not essential (preferably EventsAir)
* Flexible, prepared to work occasional unsociable hours during events, including weekends,
* Positive, can-do attitude,
* Ability to problem solve and prepared to make decisions when necessary,
* Additional languages are not required but would be highly beneficial.
Required of all CTM Positions
Embrace CTM’s core values of Connect, Evolve, Deliver.
Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors.
Ability to work independently as well as part of a team.
Appropriate and professional written and verbal communication.
Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests.
Creative and analytical thinking with strong problem-solving and consultative skills.
Demonstrates calm under pressure – is a proactive contributor and eager to learn.
Proficiency in Microsoft Office Suite.
Ability to do basic math.
Ability to read and interpret information.
Attention to detail.
Regular and reliable attendance.
Why CTM?
Reward & Recognition
CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. Previous trips have included: Los Angeles, Hong Kong, Paris, Abu Dhabi, Queenstown, and Dallas.
As part of a strong and stable company, CTM will support you in your career development plans with a very strong history of promoting from within. CTM’s High-Performance (HiPo) programme has excelled the professional development of many CTM Leaders.
Employee Wellbeing and Flexibility
The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well know wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.
Sustainability Focus
CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM. Underpinned by our four Sustainability Pillars; Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. Some initiatives include:
* Annual Volunteer Day Leave to support a charity/cause of your choice
* Offsetting all CTM employees’ travel
* Partnership with South Pole – supporting sustainable community projects (local & global)
* Paperless office initiatives & recycling options
If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. Get on board today.
CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.
CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.
All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com.