Job summary
This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS)
The role of the Health Care Support Worker is to assist and support the qualified health professionals in the delivery of safe patient care. The delivery of high quality, effective and compassionate health care to the patients of the Hampshire Hospitals Foundation Trust is the most important objective for the organisation.
Main duties of the job
To support the qualified practitioners in the delivery of high standard patient care, this includes:
1. Providing effective evidence-based care for patients referred to the service under the direct supervision of qualified practitioners.
2. To assist in the provision of individualised clinical care for all private patients, under the supervision of the qualified nurse and others in the Health Care Professional Team.
3. To ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity, compassion, and courtesy in accordance with Trust values.
4. To complete the Band 2 care certificate competency framework within the identified time scale.
5. Following the successful completion of the competency framework the Clinical Support Worker will ensure that they always act within their sphere of competence and be confident and accountable for their actions.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Job description
Job responsibilities
6. Assisting the nurses with the day to day running of the outpatient clinic.
7. Setting up clinic for consultants, including daily equipment checks in line with trust policy
8. Carrying out phlebotomy duties and cannulation, bladder scanning, uroflow and the like
9. Chaperoning patients in consultations
10. Stock ordering and rotation, maintaining safe stock levels in the clinic.
11. Assisting with the paediatric clinic including play, distraction and supporting the paediatric nurse in the running of the clinic.
12. Assisting consultants from all specialists in the smooth running of the clinic.
13. Diary management including booking patients for procedures.
14. Supporting the team with teaching and education especially other HCAs/new team members.
Person Specification
Training and qualification
Essential
15. Literacy level 1 or equivalent (GCSE D-G).
16. Numeracy level 1 or equivalent (GCSE D-G)
17. ESOL level 1 or equivalent (if English not first language).
Desirable
18. IT literate
19. Literacy level 2 or equivalent (GCSE A-C).
20. Numeracy level 2 or equivalent (GCSE A-C).
21. ESOL level 2 or equivalent (if English not first language)
22. NVQ level 2 or equivalent or above in Health or Health and Social Care or working towards an award
Experience and Knowledge
Essential
23. Previous experience in a Health/Health and Social Care role
24. Able to demonstrate current knowledge and identify own learning needs
Desirable
25. Previous NHS experience
26. Understanding NHS/Social care systems
Skills and Ability
Essential
27. oTo be able to demonstrate the required behaviour in keeping with the Trust values
28. oGood written and verbal communication in the English language
29. oAble to work without direct supervision
30. oAble to work within a team
31. oEffective patient/client care skills
Desirable
32. Venepuncture and cannulation skills
33. Ability to obtain ECG from patients