Sr Operations Project Analyst
Locations: Pennington, Charlotte, Chandler
Time Type: Full Time
Posted On: Posted 2 Days Ago
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Key Responsibilities:
* Supports the Testing team in gaining an understanding of changes being executed, writing and executing scripts, completing data preparation, and conditioning and triggering events.
* Leads the resolution of defects, providing necessary documentation, and communicating with Development resources and project stakeholders on resolution and retest statuses.
* Coordinates with the business to execute on defined project tasks, including tracking of deliverables and their statuses, measuring progress against ongoing success measures, and escalating roadblocks in a timely manner.
* Analyzes current state processes, operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions.
* Manages and administers key activities to support medium to large projects, such as coordination of change-related activities, reporting, and testing.
* Communicates at all levels with business owners, stakeholders, and subject matter experts on all matters related to projects.
Required Skills:
* Excellent decision-making skills with an assertive and proactive communication style.
* Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines.
* Ability to navigate Enterprise through research and resources available across the bank.
* Ability to handle project coordination, delivery, and execution while doing analysis/assessment/requirements/testing of solutions to drive business outcomes.
* Relationship building across business, technology, operations, and control partners.
* Knowledge of navigating through Jira and familiar with the creation of Epics and Stories.
Desired Skills:
* SAFE Certified PO/PM or familiarity with agile methodology.
* Excellent proficiency using Microsoft Office products such as Word, Excel, PowerPoint, Project, and Visio.
* Knowledge of ML Retail, Retirement, Business accounts, and Banking Products.
* Prior project or leadership skills.
Shift: 1st shift (United States of America)
Hours Per Week: 40
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