2nd Line Support - Hybrid - £35k DOE
If you're after a lively, fast-paced environment with loads of growth opportunities, this could be just what you're looking for!
You'll play a key role in supporting their cloud-based platform, working on challenging technical issues and collaborating with a passionate team. Your responsibility is to bridge the gap between the 1st Line Support and development teams.
What you'll bring
1. Strong problem-solving skills
2. Technical troubleshooting experience
3. Customer support in B2B SaaS
4. Familiarity with web applications and cross-team collaboration
5. Troubleshooting logs and databases (Desirable)
6. SQL experience (Desirable)
It's a great time to join this fast-growing company and passionate team. They're all about valuing your ideas, working together, and helping you grow. With loads of freedom, support, and career opportunities.
What you'll get
1. Flexible and hybrid working to suit your needs
2. 25 days holiday plus bank holidays to enjoy your time off
3. Company pension plan to secure your future
4. Healthcare cash plan to keep you covered
5. Great discounts on retail, travel, and shopping
6. Fully funded team socials and events to keep things fun
7. Regular performance reviews and salary increases
8. A real focus on helping you grow and develop in your career
2nd Line Support - Hybrid - £35k DOE
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