Job Overview. We are seeking a proactive and detail-oriented Business Support Manager to join our dynamic team. This role is essential in providing administrative support and ensuring the smooth operation of our office. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a knack for supervising teams effectively. You will play a pivotal role in managing various clerical tasks, human resources functions, and office operations.
Duties.
1. Must be able to oversee and coordinate a variety of activities, providing input and support for key project management tasks as assigned by Director.
2. The lead role for record keeping, minute taking, briefing documentation, report writing and preparation of papers including draft agendas, draft papers/letters and draft minutes.
3. Identify new business opportunities and market trends in the doors and windows materials sector and support the sales team with market insights and product knowledge.
4. Analyse sales data, market trends, and customer feedback to identify areas for improvement.
5. Manage the company’s online presence, including website content, social media, and digital marketing campaigns.
6. Work with the support team and the Assistant Director to appropriately delegate work and work independently in a large number of areas.
7. Oversee daily office operations to ensure efficiency and productivity.
8. Lead role in the management and coordination of the service pressures as ratified by Service Leads within the Commissioning Team and liaise directly with contractors and suppliers to ensure components are kept up to date and on track with project processes.
9. Support the operational and strategic functions of a company specializing in the wholesale of doors and windows materials.
10. Oversee business processes, improve operational efficiency, manage supplier and customer relationships, and ensure smooth day-to-day operations.
11. Supervise and manage administrative staff, providing guidance and support as needed.
Requirements.
Essentials.
1. Must have a degree in Business or related degree or recognized Business training certifications.
2. Minimum of 5 years of mid-level management experience preferably in the construction industry or related industry.
3. Excellent oral and written business communication abilities to meet the needs of the post.
4. Have an excellent knowledge of Microsoft Excel, PowerPoint, Word, and MS Access to allow for the analysis of the data.
5. Exposure to any other Customer or Sales Support technologies will be advantageous.
Desirable.
1. It will be advantageous to be fluent in any South Asian languages especially Hindi and Punjabi.
2. Demonstrable experience of partnership working, in particular the ability to develop and maintain working relationships with a wide range of stakeholders.
3. Experience of working in a support function in project, client, and support management environment.
If you are an enthusiastic individual looking to contribute to a thriving business environment while developing your career in management, we encourage you to apply for this exciting opportunity as a Business Support Manager.
Job Type: Full-time.
Pay: Up to £40,000.00 per year.
Additional pay: Yearly bonus.
Benefits: Company pension, Flexitime, Free parking.
Schedule: Monday to Friday.
Willingness to travel: 25% (required).
Work Location: Hybrid remote in England, CB23 6DP.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday - Friday
Salary: £38,000 – £40,000 yearly
Benefits: yearly performance bonus
About Goodwill Doors & Windows UK Ltd:
Goodwill Doors and Windows UK LTD is a leading manufacturer, supplier, and trader of UPVC doors and windows. Goodwill also trades in related materials, and the group is part of a leading brand name in the Middle East, namely in the UAE.
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