P523439 - Housing Support Worker
We're looking for a Housing Support Worker. Interested?
Do you want a role where you're recognized for what you do, given the opportunity to thrive, and have the chance to be the best version of yourself? Interested in joining a great organization with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you're just what we're looking for!
The team...
We are looking for someone to join Housing Services in the role of Housing Support Worker based in various locations throughout Gateshead and employed directly by Gateshead Council.
The team works with vulnerable households across the borough of Gateshead assessing their support needs and working with those customers to provide a suitable support package through the provision of direct support or through multi-agency working to ensure their support needs are fully met.
About the role...
You will provide practical and emotional support to vulnerable customers, assisting with issues around finances, health, housing, life skills, personal safety, legal issues, substance misuse, children, employment, training, and education as examples. This practical support will aim to reduce the risk of homelessness and promote sustainable independent living. For this role, you will be expected to have experience of working with vulnerable people.
As a Housing Support Worker, you will be expected to use effective risk assessment tools to identify risks and undertake appropriate actions. This role will require you to have experience of assessing need and documenting support demonstrating outcomes achieved.
The role requires you to work with others, including working within a multi-agency framework, communicating effectively with colleagues, other professionals, and clients ensuring that there is a coordinated response to support. You will be required to have experience of working in this way.
You will be required to demonstrate in your role a positive, diverse, and inclusive attitude to both internal and external customers and colleagues. Having effective communication skills is vital in this role with experience of working in a non-judgmental way.
There are performance and monitoring requirements within this role, and you will be expected to comply with systems in place to monitor data and outcomes. This will include completing support paperwork to a high standard. Having effective time management skills and IT skills are also essential for this role.
It is vital that you adhere to both service and council policies and procedures regarding working practices and service delivery. The postholder will need to have knowledge of safeguarding policies and procedures, data protection, and confidentiality as well as having experience and knowledge of Professional Boundaries.
In addition, you will need to have 5 GCSEs at grade C or above including Maths and English or equivalent or relevant experience.
This post will be subject to a DBS check from the disclosure and barring service.
A bit about Gateshead Council...
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage, and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector-leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills, and who want the chance to demonstrate how good they are.
People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing, and be innovative.
What's in it for you? Well, there's so much on offer and here's just a few of the highlights!
* You'll be paid a competitive salary £28,624 to £31,067 pa - subject to JE
* We'll help you save for your future with an outstanding employer contribution to your pension.
* You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part-time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
* You'll have the opportunity to participate in the council's Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
* We offer hybrid working arrangements to ensure a positive work-life balance.
* A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
* You'll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
* You'll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping.
It's time to apply!
We're delighted that you want to come and work with us. Please take a look at the full job profile via this link JOB PROFILE. It's important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we'll be checking to ensure that they meet the essential criteria as set out in the job profile.
For an informal discussion or if you need any assistance, please contact Penny St Bernard on 0191 4332178 or 07526 624204.
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