1st Line IT Support - £27,000/£30,000 per annum - Loughborough
Principal IT are working with a leading expert in the natural stone, porcelain tiles and paving that are looking for a 1st line support analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations.
In this role, you will be responsible for providing essential IT support across the organisation, ensuring smooth operations for new starters, role changes, leavers, and day-to-day IT requirements. You will manage the lifecycle of IT equipment, handle technical configurations, and provide hands-on support for various systems and devices, including new showroom rollouts. This role will also involve supporting our ticketing system and assisting in the optimisation of there IT infrastructure.
The role is Monday-Friday, 9-5pm and a full UK driving license is required.
Key Responsibilities:
New Starters, Role Changes & Leavers:
Assist in the onboarding of new employees by setting up IT equipment, including PCs, laptops, and mobile phones.
Configure IT accounts and permissions based on staff roles, ensuring access to relevant systems and resources.
Handle IT-related offboarding processes for departing employees.Equipment Purchasing & Inventory Management:
Procure and maintai...