Customer Support Administrator
Burgess Hill (outskirts) £27,000, Full-time, Permanent, 25 days holiday + bank holidays, Career Progression
The RoleWe are seeking a Customer Support Administrator to join a dynamic and friendly customer support team within a specialist aviation maintenance organisation. This role offers an exciting opportunity to gain hands-on experience in a fast-paced environment, supporting corporate and commercial clients in the aviation industry. No two days are the same, and you will play a key role in ensuring a seamless customer journey from start to finish.
Key responsibilities include:
* Assisting the customer support team with order management, tracking progress, and keeping customers informed.
* Preparing and processing customer repair orders, quotations, and final paperwork in line with regulatory requirements.
* Acting as a liaison between internal departments, including purchasing, workshop, and logistics, to maintain smooth operations.
* Building strong working relationships with both internal teams and external customers.
RequirementsTo be successful in the role of Customer Service Executive, it is important that you are a naturally organised individual - this role is very process driven and meticulous attention to detail is vital. Experience in the aviation sector is not necessary; all elements of the role can...