FOH250325 - Front of House & Office Administrator
Posted: 25/03/2025 15:22 Salary: Competitive Location: Kingston Level: Support Deadline: 25/04/2025 23:59 Hours: 30 Benefits: Available upon application Job Type: Part Time
Front of House and Office Administrator - Kingston
Hours: Monday – Thursday 9.00am-5.30pm
Department: Front of House
The Role
An exciting opportunity has arisen to provide reception and hospitality support in our Kingston office, delivering excellent service to our clients and staff with efficiency and professionalism. You will represent our clients to the highest standard and will be eager to broaden your range of expertise and skills.
Technical skills and expertise
* Strong verbal and written communication skills to liaise with internal and external people across a range of seniority.
* Effective in handling problems, including anticipating, identifying, and solving problems as necessary.
* Experience in a customer service/FoH or client-facing role ideally within a professional services environment.
* Proficient in Microsoft Office; Word, Excel, Outlook, and quick to learn systems.
* GCSEs grade C – A* which must include Maths and English; or starter qualification in business, admin, or secretarial fields.
* Treat all information about the firm, its clients, visitors, and their business as wholly confidential.
Duties: Key responsibilities and duties include but are not limited to:
* Meeting room preparation including setting up and making refreshments, clearing rooms when meetings are completed, and restocking supplies as required.
* Managing the reception, meeting room, and kitchen areas ensuring they are always well maintained.
* Providing support to our hospitality team with event set-ups, firm lunches, food ordering, and deliveries.
* Answering calls in a warm, professional, and timely manner using a switchboard system.
* Understanding the firm’s departments and services to direct calls appropriately.
* Meeting and greeting both clients and visitors and notifying the meeting organiser.
* Assisting with online new business enquiries, directing email enquiries to correct departments in a timely manner.
* Booking couriers for Business Services Group and international transport of client documents.
* Liaising and coordinating with other business services functions (facilities, office services, marketing, and IT) and external suppliers to report faults/issues or order stationery/refreshment supplies related to FOH.
Salary and benefits: We offer competitive salaries and generous employee benefits.
For more information or to apply please follow the link on the portal.
We welcome direct applications and are not accepting agency submissions. If you would like any further information about the firm please contact a member of the HR team.
We have a diverse workforce and aim to attract high calibre applicants that reflect the demography of our geographical location and client base. Individuals will be employed solely on merit and the requirement of the position. No applicant or employee receives less favourable treatment on the grounds of sex, race, marital status, disability, age, sexual orientation, gender identity, or religion. Reasonable adjustments will be made to eliminate or reduce disadvantage.
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