Description Administrative Assistant Salary: £23,151.50 pro rata per annum Location: Winson Green, Birmingham Contract/Hours: Permanent- Part-Time 27 hours- Tues 9am-1.30pm Wed-Fri 9am-5pm Benefits: 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave Gain professional qualifications and excellent training/development opportunities Flexible maternity, adoption, and paternity packages Pension with up to 7% employer contribution with included life assurance cover Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. A bit about the role Join our team as an Administrative Assistant, the heart of our operations, managing enquiries from management and employees across various communication platforms, this requires effective seamless communication for a productive workflow. You’ll welcome and direct visitors, manage multiple diaries, room bookings and expertly handle precise data inputting. You will be the first point of contact for children, young people, families, and professionals who contact the service, so will need to be approachable, compassionate, and empathetic. About the service During the last year we supported over 500 children. We want someone who is passionate and wants to join us in making a difference by listening to the child's voice first and doing what is right. We work in partnership with Health, Care, Education, and others including local children centres, welfare support and other voluntary organisations. Our services include child and family health services; parenting programmes and antenatal support; early year's education services, such as ‘stay and play' sessions; speech and language support and family learning. In Addition, we offer support for parents with adult learning and employment support. How you'll help to create brighter futures Minute local meetings, producing letters, reports and other documents using Information Technology Working collaboratively as part of a team and provide help and support to other team members. Booking travel arrangements, accommodation, room bookings and appointments for members of the team. Keeping up-to-date and accurate records of financial transactions including the payment of invoices, purchase orders, holiday records and petty cash Let's talk about you. Experience of working independently to plan and manage your own workload to meet organisational deadlines and shared goals, will be essential. Business Administration S/NVQ Level 2 desirable or work-related experience. Confident communicator with the ability to deliver and manage basic written and oral communication effectively. A high understanding of Microsoft package specifically Word, Excel, and Outlook. Good attention to detail, highly organised and adaptable to accommodate the needs of the service. Good to know Application Process Please note we are unable to offer visa sponsorship for this role. There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. Talent Pool We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. Contact: Shannon Neander on 01923 361518 or email us at recruitmentserviceactionforchildren.org.uk quoting reference 10289 Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. Want to know more about Action for Children? Find us on X, Linkedin, Facebook or YouTube to get to know us better. Job Description See below for further information about working with us: Action for Children Employee Benefits AfC Commitment Statement