Customer Service Specialist Apprenticeship
Apply From: 16/11/2024
Learning Provider
Delivered by THE NVQ TRAINING CENTRE LIMITED
Employer
CONTINENTAL AUTOMOTIVE TRADING UK LIMITED
Vacancy Description
Duties will include:
* Troubleshoot hardware and software issues for Continental garage equipment, focusing on timely, first-time fixes.
* Provide technical support and product advice to UK customers and staff.
* Document procedures, manuals, and best practices for customer and engineer use.
* Build strong customer relationships and assist with remote troubleshooting.
* Escalate complex issues to quality or product management teams.
* Coordinate equipment calibration, installations, and service engineer visits.
* Ensure all paperwork is accurate and properly stored.
* Stay updated on the latest technology and recommend training to enhance team performance.
Key Details
Vacancy Title
Customer Service Specialist Apprenticeship
Employer Description
Continental is your partner for global aftermarket solutions and services. Our ambition as a global technology group, and one of the leading automotive suppliers and tire manufacturers, is to always have the best solution for our customer’s needs. With a wide-ranging portfolio, the right technology, the top quality assured from an original equipment manufacturer, and services that provide real added value.
Vacancy Location
36 Gravelly Industrial Park B24 8TA
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000287389
Key Dates
Apply From
16/11/2024
Closing Date For Applications
2024-12-02 23:59:59
Interview Begin From
2024-12-09 00:00:00
Training
Training to be Provided
* Teaching and learning the skills, knowledge and behaviours within Customer Services.
* Training schedule has yet to be agreed. Details will be made available at a later date.
Learning Provider
THE NVQ TRAINING CENTRE LIMITED
Skills Required
Attention to detail, Communication skills, Customer care skills, IT skills, Organisation skills, Patience, Problem solving skills, Team working
Apply Now
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