Job Details
Location: Enniskillen
Salary: £11.67
Closing Date: 27-11-2024
Contact Details
Name: Danielle Willis or Kayleigh Edgar
Telephone: 02866419058
Email: enniskillenjobs@first-choice-rec.com
Job Overview
Two Helpdesk Operators required to work with our client based at Omagh Hospital. As a Helpdesk Operator, you will provide technical support and information to staff within the Western Trust as they roll out a new digital service (Encompass). Full training and induction will be provided.
These are full-time temporary positions lasting a minimum of 3 months. Rate of pay is £11.67 per hour. Candidates must be fully flexible as this will be a 24/7 service. These roles are set to begin late December/Early January.
Main Duties & Responsibilities
* Taking phone call requests and dealing with general enquiries
* Logging and providing updates on faults
* Reporting faults to third-party companies and monitoring progress
* Password resets – Windows/Systems
* Creating email accounts and profiles
What We Need From You
* 5 GCSEs including Maths and English
* 6 months experience in a call center environment
* Flexibility around shift patterns
What We Will Offer You
* Opportunity to work in the public sector
* Excellent working conditions
* Inclusion in our company pension scheme
The Next Steps
* If you are interested in this position, we encourage you to apply online, email enniskillenjobs@first-choice-rec.com, or call Danielle Willis or Kayleigh Edgar on 028 66419058 to find out about this and other suitable opportunities.
First Choice is an equal opportunities employer
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