Job Purpose
You have a strong belief in delivering great water and customer service to consumers in the North West and the drive to make a positive change in protecting public health.
You would like to work in a team that really covers water supply from source to tap and from Crewe to Carlisle, providing a truly varied development opportunity to the successful candidate.
You would relish the opportunity to actually influence water quality strategy whilst also gaining practical experience in stakeholder management.
If you want a role that can make a difference, then an opportunity has arisen for a Regulatory Analyst within the Drinking Water Regulation team. The team represents United Utilities in its day-to-day interface with the Drinking Water Inspectorate (DWI) but also gets involved in a wide range of tasks most of which will involve liaising directly with Operational teams to evaluate technical information about the operation and monitoring of water supply.
The purpose of the role is to:
* Maintain and influence advantageously the Company's day-to-day statutory links and reputation with the DWI.
* Investigate performance and provide regulatory reports relating to water quality events, compliance data, technical audits and consumer complaints to the DWI.
* Minimise the risk of enforcement action by positively articulating the measures that are being taken to prevent a recurrence of any breaches of the Water Supply (Water Quality) Regulations.
* Measure, monitor and report regulatory compliance.
* Advise the Company of areas of potential concern with DWI.
* Monitor and report on written commitments given to the DWI.
Job Accountabilities
* Ensures that the Company meets the reporting requirements set out in the Water Supply (Water Quality) Regulations and Water Undertakers (Information) Direction.
* Evaluate the circumstances surrounding drinking water quality incidents and ensure that the appropriate regulatory response is made in a timely fashion.
* Regular weekly contact (sometimes daily during incidents) with DWI Inspectors.
* Co-ordinate DWI technical audits and evaluate and respond to DWI audit reports to minimise the number of remedial actions enforced upon the Company.
* Assess the status of water quality compliance and report monthly to Senior Manager, Directors and Board Members.
* Act as Company subject matter expert on areas of the Water Supply (Water Quality) Regulations.
* Identify potential regulatory risks for drinking water and bring to the attention of the relevant parts of the business to secure their support for mitigation..
* Provide technical support and anticipates and suggest how to minimise risks to the Company from enforcement actions made or threatened by DWI
* Negotiate with DWI to gain acceptance for Company action plans arising from the threat of enforcement and prosecution by the DWI.
* Monitor and evaluate how changes to drinking water legislation affect the Company's current and future water quality performance.
* Advise the business on legislative and regulatory issues impacting on operations.
* Provide regulatory information, technical expertise and support to the Drinking Water Regulation Manager and Board Level contact with DWI
* Requirement to participate in an out of hours rota following training.
* The team is committed to a programme of continuous professional development so accreditation or willingness to gain accreditation from a suitable professional body is encouraged.
Knowledge and Skills
* Graduate in a scientific or other appropriate discipline or with suitable water industry experience
* Strong communication and presentation skills as the role will require frequent interaction with the DWI.
* Highly numerate with a high level of competence in problem solving, analytical reasoning, planning, influencing, negotiating and strategic thinking.
* Ability to take a pragmatic approach to planning and problem resolution is essential.
* Ability to manage a varied and high workload to meet challenging Company and regulatory deadlines.
* Source to tap water supply knowledge (in particular water quality measures, standards and associated Regulations).
* Competent across a broad range of computing skills.
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