We are a busy, friendly GP practice based in Eccles, Manchester, with a rising population, looking for enthusiastic people to join our reception team.
Shift patterns are to be confirmed and will be inclusive of some 8am start times and some 6:30pm finish times, all of which are shared equally amongst all the staff. 3 roles are available with 25 hour shifts.
Experience would be preferred but not essential as full training will be provided. We would ask that previous applicants need not apply.
Main duties of the job
* Check in patients for appointments
* Book appointments & deal with queries at the desk
* Accept deliveries and inform the staff member who is to sort delivery items
* Check stock/equipment levels for new patient forms, prescription request forms, midwife referral forms, sample bottles & any other items that may be needed during the day
Back Office Duties
* Answer phones, book appointments & deal with all enquiries (refer to appropriate clinical/administrative staff if necessary)
* Apply Care Navigation as per practice protocol
* Book interpreters, check confirmation, and input into appointments (as policy)
* Check GP out trays/send letters
* Filing
* Inform patients of test results
* Incoming mail, process & distribute appropriately
* Medical/insurance reports, ensure requests are inputted onto the computer
* Any mandatory training required as part of the role, e.g., BLS, Fire Safety, Safeguarding adults and children
Person Specification
Qualifications
* Full training will be given
* GCSE Grade A - C in English is desirable but not essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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