Job Description Grosvenor Casino - Stockton Can you work in a busy environment, ensuring that financial regulation is followed by your team, customers are looked after, the security and operational efficiency of the cash desk is a priority and you are responsible for protecting the company’s assets? Grosvenor Casino requires an experienced cashier to lead its cash desk operations. An important function of this role is being a coach and mentor to the rest of your team, developing and keeping them engaged. You will; Acknowledge, welcome and assist customers in all areas Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the larger casino supervisory team Compliance with the Gambling Act, licensing objectives, codes of practice, AML and Safer Gambling regulations. Ensures that financial transaction thresholds are adhered to by all members in the team and where appropriate exceptions escalated to the Duty/Gaming manager. Is accountable for the protection of all company assets assigned to his/her charge Follows security procedures and develops new processes in liaison with the gaming/casino managers to improve efficiency and keep assets secure In liaison with the gaming managers, train and develop a pool of cash desk breakers. Conducts regular appraisals and reviews for team members Reports to the Casino Manager (Hosting/Gaming)