Job Title: Global Sales Director – Luxury Leisure
Required: Minimum 5 years’ experience in the Hotel industry and Luxury Leisure market on the property level or Global level
Position Summary
This position reports directly to the Managing Partners & will be responsible for leisure strategic sales activities generating transient leisure and group leisure revenue across the 8th Floor’s global hotel portfolio in line with the 8th Floor’s sales strategy. This strategy includes a thorough understanding of today’s distribution landscape, the respective cost of each channel and the difference in needs between urban and resort properties.
The Global Sales Director – Luxury Leisure will be responsible for conversion. In addition to managing a set of key accounts, this role supports the creation and execution of networking platforms with our customers, events, and roadshows, co-hosting selected tradeshows as well as developing and executing account-specific activities.
Marketing initiatives and tactics. This role acts as subject matter expert for the assigned segment, trains customers on our programs, brands, products and destinations – and educates hotels on our strategy, in collaboration with counterparts.
This position will also be responsible for monitoring, analysing and reporting market trends and competition knowledge, analysing relevant data and working transparently by maintaining the 8th Floor’s database. Travel for sales calls, trade shows, roadshows, office visits and hotel familiarisation trips will be required throughout the year.
Main Duties
1. Identify and develop new business opportunities within the Leisure market and Luxury Retail.
2. Strategically manage and grow key accounts within the segment.
3. Ability to work under pressure, to set priorities and to work in a team.
4. Initiate and conduct innovative training and presentations.
5. Create, innovate, and lead events such as sales missions, roadshows, lead fam trips and client events.
6. Attend relevant trade shows and industry events, and maintain relationships with industry key partners.
7. Identify and develop appropriate tactical marketing opportunities with accounts, and key industrial partners, such as tourism boards, associations, airlines, Amex FHR, Virtuoso etc.
8. Proactively manage leisure group leads and follow up on time.
9. Ability to create and execute objectives, strategies, and tactics for overall job responsibilities.
10. High ability to motivate one’s self as well as others (co-workers, hotels, and customers)
11. Keep hotel knowledge current by attending regular webinars and strong communication to effectively manage hotel needs.
12. Work transparently and utilise all 8th Floor Systems effectively, i.e. manage customer databases and adhere to all requirements of updating information in CRM.
Core Skills
* Produces Quality Work: The ability to produce high-quality work in a consistent and reliable manner, in support of the 8th Floor’s standards and processes.
* Achieves Results: The ability to identify priorities, solve problems, produce desired results and be accountable for commitments.
* Promotes Teamwork and Collaboration: The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives.
* Communicates Effectively: The ability to listen actively and identify appropriate messages and delivery methods to effectively influence others.
* Shows Initiative and Resourcefulness: The ability to initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively and practically.
* Focuses on Customers: The ability to identify needs, shape actions and add value to relationships based on a central focus on customer satisfaction.