Office Manager with reception supervisor experience within Primary Care Hours 24 per week Pay: up to £33,280 pro rata Job Responsibilities: (not exhaustive) • The day to day supervision of all reception staff • To ensure adequate staffing levels and organise reception rotas • To ensure reception staff are fully conversant with practice policies and protocols • The induction and training of all new reception staff to agreed standards • To ensure training for existing staff • To deal with more complex enquiries from patients • To ensure that all new patients are registered onto the computer system promptly and accurately • To prioritise workload to ensure all daily tasks for the reception team are undertaken • To conduct monthly reception meetings • To enter GP surgeries onto the computer system • To make appointments for patients to see doctors, nurses and other clinical staff associated with the practice • To ensure practice reception protocols are updated on a regular basis • To ensure training for existing for staff • View to progression within the business Skills Required • Excellent communication skills • Strong leadership skills • Strong organisational skills Closing Date 22.11.2024 Please send you CV with a covering letter to lillian.orwinnhs.scot NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.