Job Title: Junior Network Engineer
Salary: £27,000
Location: Cheshire (Hybrid Working)
The Company
An industry leading ISP is seeking a Junior Network Engineer to work out of their newly developed network operations centre. They’re a fast growing service provider, offering Core and WAN connectivity to mid and large enterprise businesses across the UK.
About the Role
The Junior Network Engineer will be a key part of the team acting as the first line of response. As a Junior Network Engineer, you will have a good understanding of supporting customers directly, and have an eagerness to learn. You will report directly to the Support Manager, and have multiple opportunities to grow and develop your skills.
* Working with both technical and non-technical staff, you will be the first response to customer issues on their services.
* Your key focus is to provide a fast and professional response turning business problems into business solutions.
Skills & Experience
* Ideally CCNA certified, or working towards.
* Experience with routers, switches and other network environments.
* Have exposure to TCP/IP, DNS, and network related issues.
* Have experience supporting desktops.
* Ideally have Managed Service experience.
* Have customer liaising experience.
* Must be able to interphase with both technical and non-technical customers.