The Company:
Marketing Services provider incorporating Creative, Print, Digital and fulfilment services to a diverse market audience encompassing many different sectors and targeting niche business genres.
The Role:
• Oversee projects on a day-to-day basis, ensuring that they run smoothly and achieve their potential.
• Assist the Account Managers to manage and process projects, with some contact with clients and supplier partners, planning and managing activities from inception to production output.
• Work in a fast-paced environment that is both demanding and fulfilling, coordinating key projects and pitching ideas, showing confidence in directing projects and maintaining a clear strategy to achieve the best outcome for the client.
• Work closely with Account Managers and support the processing of post-sale activities.
• Process new jobs/projects from estimate stage, through proofing cycle to Production.
• Assist with sales and production queries to ensure all expectations and timelines are met.
• Support project management of key accounts ensuring all SLAs are achieved.
• Interact with all respective departments and the company’s Management Information System (MIS) to ensure all data is accurate, all jobs are processed according to instructions, and all production and delivery timescales are met, with proactive diary management.
• Support the appropriate work trafficking of all projects through the production process.
• Assist with the management of marketing activities and campaigns for clients.
• Attend client meetings either on Zoom/Digital platforms or in person with support.
• Attend client meetings for key accounts to take project briefs, provide analysis, and performance against SLAs.
• Develop knowledge and understanding of all key products, services, and innovations to be confident in the role and output.
• Attend regular internal meetings to ensure full management of projects and innovation is being achieved.
• Attend training forums to ensure all relevant sales, product, and technical skills are developed and maintained.
Requirements:
• Educated to degree level or having relevant work experience.
• Creative thinker keen on developing existing skills as well as learning new ones.
• Team spirited with the ability to learn and teach others.
• Positive, proactive, self-motivated, and interested.
• Exceptional attention to detail, organisational and planning skills.
• Confident to deal with people at all levels including clients and supply partners.
• Capability of working independently as well as within a multi-disciplinary team environment.
• Excellent communication skills with all stakeholders & confidence in presenting information.
• Good project management skills, diligence, and attention to detail.
• Some knowledge of creative and marketing solutions.
• Proficient in software packages including Microsoft Outlook 365, Word, Excel, PowerPoint & project planning software.
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