Job Details
* Location: Heald Green
* Department: Clinical Admin
* Date posted: December 23, 2024
* Closing date: January 6, 2025
* Package: £24,071 - £25,674 per annum, pro-rata
* Interview date: January 15, 2025
Job Title: Ward Clerk
This role is located at our Heald Green site.
Salary: Hospice Band 4, Competency Based Framework, £24,071 – £25,674 per annum, pro-rata.
Hours: 37.5 hours per week, 8am – 4pm Monday to Friday.
Contract: Permanent.
Contact: Yvonne Rodgers, Tel: 0161 498 3689
Job Summary: Provide a comprehensive clinical administrative service to support inpatient clinical services in the hospice setting. Work within the policy framework of the hospice in the provision of specialist palliative care by supporting the inpatient unit in ensuring that all administrative duties are carried out accurately and efficiently. Maintain confidentiality & data protection regarding all personal information and hospice activity, operating within current legislation. Establish and maintain excellent communication systems with internal colleagues and external referrers/stakeholders to support timely and efficient admissions, service provision, and discharges. Work closely with the Inpatient Clinical Services secretary deputising as required in their absence.
The Role:
* Communicate effectively with patients, families, and visitors regarding general enquiries, taking messages and passing on information when required.
* Provide administrative services to support the inpatient unit, working closely with clinical and medical colleagues and liaising with external healthcare professionals.
* Manage own workload effectively and efficiently, utilizing established patterns of priority to support with competing demands.
* Contribute to timely and effective patient flow by supporting the administration for new referrals, admissions, and discharges from the inpatient unit using the electronic patient record.
* Accurately input, amend, delete, and modify data and information on the electronic patient database (EMIS).
* Support the administration relating to the death of patients whilst on the inpatient unit liaising with relevant external stakeholders in a timely manner.
* Support with timely delivery of data/information requirements.
* Be responsible for ensuring adequate stationary supplies and adequate stock levels of clinical supplies.
* Support the ward manager and ward Sisters/charge nurse to enhance the smooth running of the ward.
* Participate in the provision of cover across the clinical administration team as and when required.
The Person:
The Ward Clerk will:
* Be educated to GCSE level or equivalent.
* Have experience in a similar role or can evidence transferable skills relevant to the role.
Desirable:
* Experience of working with a patient database such as EMIS would be an advantage.
Key Benefits:
* 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro-rata for part-time employees).
* Buy an additional week of annual leave (pro-rata for part-time).
* Health cash plan.
* Contributory pension scheme up to 7% matched contribution.
* Life cover.
* Free parking.
* Discounted lunches on site.
Application:
This is an exciting time to join an ambitious, much-loved charity and help us achieve our goals. If you’re looking for a new challenge and the opportunity to make a difference, we would love to hear from you.
Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.
The successful candidate will be subject to a Standard DBS Check, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures.
Closing date: January 6, 2025
Interview date: January 15, 2025
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