Job Description
Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement.
We are currently seeking an experienced On-Site Community Manager at one of our Associations in the Chester, MD market. The On-Site Manager is responsible for the day-to-day management of the association for which they are assigned. This role involves working at one community full-time and duties include coordinating with the Board of Directors, homeowners, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.
Responsibilities Include:
1. Sustain maximum client satisfaction by meeting the needs of the assigned Board and members of the Community.
2. Attend, prepare for, and participate in annual and general meetings.
3. Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals.
4. Coordinate and manage employees such as janitorial, maintenance, administrative, and others.
5. Collect all invoices, code for payment, and follow up on monthly assessments due.
6. Serve as liaison between the association board and legal counsel.
7. Prepare manager reports and financial summaries for the Board.
8. Respond to homeowner inquiries.
Applicants Must:
1. Maintain licensing in some states.
2. Have previous Community Management Experience.
3. Be professional, organized, and self-motivated.
4. Possess strong written and verbal communication skills.
5. Hold a valid license to operate a motor vehicle with a clean driving record.
6. Have proficiency with Microsoft Office and general computer skills.
Benefits and Compensation:
1. Salary commensurate with experience and qualifications.
2. Training and Support provided.
3. Comprehensive benefits package.
4. Work-life balance.
Sentry Management, Inc. is an equal opportunity employer.
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