Job summary We have a rewarding job opportunity for a band 6 Business and Contracts Officer to join our Contracts Team within the Environment division. This is a full-time post (37.5 hours per week) based at Watford General Hospital working within the Contracts Team supporting in the day-to-day management of all the contracts within the Environment Division. This role requires contract management experience along with communicating with multi-disciplinary teams and key stakeholders. The team are involved throughout the contracts lifecycle from contract preparation, mobilisation, negotiation and performance management (KPIs). The Business and Contracts Officer will need to be self-motivated and have good organisational and interpersonal skills in order to support Operational Management on a range of contracts within Estates, Facilities and Compliance Teams (H&S). Main duties of the job The Business and Contracts Officer (BCO) will support the Contracts Team in the day-to-day management of all the contracts within the Environment Division. Communicate with all levels within the Environment Division ensuring contracts are compliant with contractual terms, implemented correctly and key performance indicators (KPIs) are reported. The BCO will deliver a highly professional contract and commercial management service and facilitate a shared view on the contractual and commercial landscape. The BCO will own and support Divisional Senior Managers in a wide range of contracts. Including holding and leading regular contract review meetings, reporting on KPIs, and managing action plans. The BCO will support in the process for Divisional Managers in liaising with Trust Procurement over the contract's lifecycles. About us With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly. https://www.westhertshospitals.nhs.uk/flexibleworking/ We kindly invite you to consider submitting an application. If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitmentnhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 6 Salary £39,205 to £47,084 a year inc. HCA Contract Permanent Working pattern Full-time, Flexible working Reference number 360-G-6444-A Job locations Watford General Hospital Watford WD18 0HB Job description Job responsibilities 8:30am - 4:30pm Monday to Friday. To manage, lead and support Divisional Managers on a range of contracts within the Environment division. Work in partnership with the Trusts Procurement Team in ensuring contracts are implemented correctly. Keep updated the contract database and ensuring all contract variations are recorded in line with T&Cs. Proactively guide Divisional Managers in recording and tracking KPIs where possible and manage the processes for imposing KPI financial deductions. Support Divisional managers in ensuring contract specifications are updated/created in line with Service Requirements. Including KPIs that are manageable and SMART. Support in monitoring KPIs. Keep up to date action plans/project plans relating to the Contracts Team. Chair and lead contract review meetings along with guiding Divisional Managers at contract review meetings. Provide the Environment Division with a quarterly update of the teams contract pipeline. Raising variation requisitions where required and monitoring/analysing invoice/credits in the Trusts financial system (Integra) Manage the process for keeping track of contract correspondence to ensure contractual issues can be resolved/escalated accordingly. Completion of summary sheets for all new contracts and manage the process for reviewing and updating along with contract variations. Job description Job responsibilities 8:30am - 4:30pm Monday to Friday. To manage, lead and support Divisional Managers on a range of contracts within the Environment division. Work in partnership with the Trusts Procurement Team in ensuring contracts are implemented correctly. Keep updated the contract database and ensuring all contract variations are recorded in line with T&Cs. Proactively guide Divisional Managers in recording and tracking KPIs where possible and manage the processes for imposing KPI financial deductions. Support Divisional managers in ensuring contract specifications are updated/created in line with Service Requirements. Including KPIs that are manageable and SMART. Support in monitoring KPIs. Keep up to date action plans/project plans relating to the Contracts Team. Chair and lead contract review meetings along with guiding Divisional Managers at contract review meetings. Provide the Environment Division with a quarterly update of the teams contract pipeline. Raising variation requisitions where required and monitoring/analysing invoice/credits in the Trusts financial system (Integra) Manage the process for keeping track of contract correspondence to ensure contractual issues can be resolved/escalated accordingly. Completion of summary sheets for all new contracts and manage the process for reviewing and updating along with contract variations. Person Specification Education and qualifications Essential Educated to degree level or equivalent experience Evidence of continuing professional development Desirable Project or Contracts management qualification. A recognised qualification in Business Studies. Knowledge Essential Understanding of Contracts, i.e Contract Terms, KPIs & reporting Data analysis of KPIs. Desirable Auditing. Resolving compliance & KPI issues Experience Essential Excellent customer service skills Evidence of working within a department with multi-disciplinary teams Experience of working in an Estates/Facilities Environment with regards to Contract management. Experience of contract preparation negotiation, and performance management (KPIs). Experience of data management and analysis. Experience in a constant changing environment. Desirable Previous NHS Experience. Person Specification Education and qualifications Essential Educated to degree level or equivalent experience Evidence of continuing professional development Desirable Project or Contracts management qualification. A recognised qualification in Business Studies. Knowledge Essential Understanding of Contracts, i.e Contract Terms, KPIs & reporting Data analysis of KPIs. Desirable Auditing. Resolving compliance & KPI issues Experience Essential Excellent customer service skills Evidence of working within a department with multi-disciplinary teams Experience of working in an Estates/Facilities Environment with regards to Contract management. Experience of contract preparation negotiation, and performance management (KPIs). Experience of data management and analysis. Experience in a constant changing environment. Desirable Previous NHS Experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust Address Watford General Hospital Watford WD18 0HB Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab)