Job Summary
We are seeking an Experienced Viewing Advisor to join our dynamic team. The ideal candidate will possess a strong background in administrative support and excellent communication skills, with the ability to engage effectively with clients. This role is pivotal in ensuring that our clients receive exceptional service and guidance throughout their viewing experience.
Duties
1. Provide comprehensive support to clients during photography viewings, ensuring all queries are addressed promptly and professionally.
2. Assist in the preparation of viewing schedules and manage appointments efficiently.
3. Maintain accurate records of client interactions and feedback to enhance service delivery.
4. Collaborate with team members to ensure a seamless viewing process and high levels of client satisfaction.
5. Utilise organisational skills to manage multiple tasks simultaneously while maintaining attention to detail.
6. Communicate effectively with clients, providing updates and information as required.
7. Contribute to the development of marketing materials and promotional strategies for property listings.
Experience
1. Proven experience in an administrative role, preferably within the property or customer service sector.
2. Multilingual abilities are highly desirable, enabling effective communication with a diverse clientele.
3. Strong organisational skills with the ability to prioritise tasks and manage time effectively.
4. Exceptional communication skills, both verbal and written, to engage with clients professionally.
5. A proactive approach to problem-solving and a commitment to delivering outstanding customer service.
If you are passionate about providing exceptional service and have the relevant experience, we would love to hear from you!
Job Types: Full-time, Part-time, Permanent
Pay: £20,000.00-£50,000.00 per year
Expected hours: 8 – 30 per week
Additional pay:
* Bonus scheme
* Commission pay
* Performance bonus
Schedule:
* 8 hour shift
* Day shift
* Weekend availability
* Weekends only
Work Location: In person
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