Job Location:
Caldicot
Contracted Hours Available:
15 hours
About Us:
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfill this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
Responsibilities:
As a Team Leader, you will be responsible for:
1. Supporting your Store Manager in their goals to deliver commercial growth.
2. Developing a team culture of putting the customer at the heart of everything we do.
3. Leading the way for our store teams, especially in the absence of the Store Manager.
4. Delivering great standards and exceptional service every day.
Key Attributes:
You will:
1. Be customer centric with a passion for driving excellent service.
2. Demonstrate good leadership skills.
3. Have a positive forward-thinking approach.
4. Be comfortable reviewing store performance data.
5. Be commercially minded.
6. Be an engaging and enthusiastic team player.
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