Dorset County Hospital NHS Foundation Trust
We are looking for an enthusiastic radiographer to manage and supervise the accreditation process for the department, carrying out the required management and leadership tasks to support the department's continued Quality Standard for Imaging accreditation. The candidate will be responsible for managing complaints to the radiology department and will need excellent communication skills.
Main duties of the job
* To be the main point of contact for the accreditation process.
* To act as risk and complaints manager for the Diagnostic imaging department.
* To maintain oversight of risk events and complaints ensuring timescales for investigations and actions are met.
* To lead in the development and advancement of the department's quality agenda, emphasising the implementation of evidence-based knowledge into practice.
* Ensure the department audit schedule is maintained and followed.
* Identify audit projects as required and ensure audit recommendations are implemented where necessary.
* To oversee the department's controlled documents, ensuring the documents are regularly reviewed and updated.
About us
The Radiology Department at Dorset County Hospital is a progressive, patient focused department and is highly regarded by the clinical teams that use our services. The department is a busy district general hospital department providing CT, MRI, ultrasound, fluoroscopy, interventional radiology, symptomatic breast services and plain film and is also a friendly place to work with an excellent working relationship between all staff within the department regardless of position.
Our busy, modern hospital provides a full range of district general services and links with satellite units in five community hospitals. We are a designated trauma unit and part of the Wessex Trauma network. The hospital is currently building a new ED and critical care department due to open in 2027. The hospital is nationally recognised for research and audit activity.
Dorset County Hospital is in the county town of Dorchester which has good rail links to Southampton, Bristol and London and boasts highly rated schools. Dorset is a delightful place to live and work with the choice of coast or country for leisure activities. Dorchester has undergone a major refurbishment with lots of bars and restaurants providing evening entertainment. The seaside town of Weymouth is nearby with lots of water sports opportunities. There are beautiful walks on the World Heritage site of the Jurassic Coast.
Job responsibilities
* Lead on the investigation of Risk events, and ensure appropriate feedback and learning for staff.
* Be responsible for managing complaints for the department, both investigating and producing appropriate replies. The post holder must also be responsible for ensuring learning points are highlighted to leads as appropriate.
* Represent the department / trust at local, regional, and national level to disseminate developments in QSI accreditation and develop clinical network.
* Contribute to and participate in planning and policy formulation for quality management.
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
* Experience of a radiology department at a senior level.
* Demonstrate leadership qualities, lead by example.
* The candidate must demonstrate leadership qualities, be firm minded in approach and capable of leading by example, inspiring others around them.
* Ability to work effectively across boundaries and drive change.
* Must have M level qualification or equivalent experience.
* Must have a successful track record of achieving challenging projects within tight timescales.
* Experience of engaging and managing multi stakeholders.
KNOWLEDGE & EXPERIENCE
* Proven oral, written, presentational and communication skills.
* Undertaken CPD/extensive experience in quality management.
* Ability to present highly complex information effectively to a variety of audiences.
* Demonstrate effective skills in chairing meetings and negotiating and influencing behaviour and practices.
* Proven ability in service redesign.
SKILLS & ABILITIES
* Significant drive, enthusiasm and commitment.
* Flexibility, determination, initiative, perseverance and resilience.
* Flexibility in working conditions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset County Hospital NHS Foundation Trust
£46,148 to £52,809 a year Pro Rata Per Annum
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