CFT Care Ltd is a well-established health and social care provider dedicated to offering high-quality care to individuals with diverse and complex needs. We are currently seeking a compassionate and skilled Complex Care Support Worker to join our team. In this role, you will be supporting individuals with a range of complex health needs, including learning disabilities, mental health conditions, physical disabilities, and personal care requirements. Role Overview Key Responsibilities: Supporting individuals with complex needs: Provide care and support to individuals with learning disabilities, mental health conditions, physical disabilities, and those requiring personal care. Managing complex behaviours: Work with individuals who may present with challenging or complex behaviours, ensuring their safety and well-being while promoting positive outcomes. Following person-centred care plans and risk assessments: Adhere to detailed care plans and risk assessments to ensure the best possible care and safety for each individual. Supporting day-to-day activities: Assist individuals with tasks such as shopping, meal preparation, cleaning, and maintaining their homes to ensure a clean and accessible environment. Administering medication: Ensure medication is administered in accordance with care plans, following proper procedures for medication management. Promoting independence and individuality: Encourage individuals to make decisions about their lives and promote their independence and autonomy in line with their care plan. Encouraging healthy relationships: Support individuals in developing and maintaining healthy relationships with family, friends, and the community. Supporting access to the community: Assist individuals in engaging with local activities, appointments, and social events to enhance their quality of life. Supporting outside of the home setting: You may be required to accompany individuals outside the home, including trips to the hospital, holidays, or appointments at police stations when necessary. Reporting to the Service Manager: Regularly report to the Service Manager to ensure care delivery is in line with company policies and regulatory standards. Desired Skills and Qualifications: Experience in supporting individuals with complex care needs, particularly those under DoLS (Deprivation of Liberty Safeguards). Strong understanding of person-centred care and risk management. Ability to manage and support individuals with challenging or complex behaviours. Compassionate, patient, and empathetic approach to care. Excellent communication skills, both verbal and written, with the ability to build rapport with individuals and their families. Ability to work independently and as part of a team. NVQ Level 2 or 3 in Health and Social Care (or equivalent) is desirable. Knowledge of relevant health and safety regulations and safeguarding procedures. A full UK driving licence (preferred but not essential). Flexibility to work varying shifts, including weekends and holidays. Benefits of Working with CFT Care Ltd: Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance. Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company. Career Progression: Opportunities for career advancement within our growing organisation. Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care. Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters. Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts. £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team. CFT Care Ltd is an equal opportunities employer and we welcome applications from all sections of the community. INDCFT