Tees Esk and Wear Valleys NHS Foundation Trust
We have an exciting opportunity for a Service Manager to operationally oversee a portfolio of Urgent Care within the Adult Learning Disability services. The post-holder will be responsible for leading, inspiring and overseeing the delivery of the very best care across Urgent Care Services, including Inpatient Services. The post holder will support mobilisation of new services, lead the operational functions and strategic development across several teams.
The successful candidate will be a key member of the senior management team, joining at an exciting time as we embark on a number of clinical transformation projects and initiatives. The post holder will be instrumental in the development and success of current and new services.
The ideal candidate must have experience in working in Learning Disability services at a senior level and an understanding of the Transforming Care Agenda. They must have a strong teamwork ethic, extensive operational management experience and an ability to collaborate successfully across organisations. Experience in successful service development and improvement will be a key characteristic of the successful candidate.
The post holder will be responsible for ensuring clear interfaces with the collective team are in place and be a visible, collaborative partner, representing TEWV Learning Disability Services.
Main duties of the job
This post is responsible for leading the operational functions across Learning Disability Urgent Care Services.
In conjunction with team managers and clinical leads, they will be responsible for maintaining the highest standards of safe care delivery to patients.
This role provides direction, support, coaching and hands-on management and leadership to the key issues of quality, safety, finance, performance, partnerships and governance.
About us
You can expect ongoing commitment and support to your Continuous Professional Development and robust Supervision, Appraisal and Training.
The trust has a strong focus on wellbeing with a range of activity and resources to support the successful applicant and the teams.
Job responsibilities
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Person Specification
Qualifications
* Degree level (or equivalent) training in a health or management subject.
* A commitment to Continuous Professional Development and record of achievement.
* Possession of post-graduate management qualification/masters degree (or willingness to work towards) or equivalent level of experience and knowledge.
* Professional clinical qualification eg RMN, Dip SW, OT and have experience of the design and management of services.
Experience
* Extensive experience working within a health or social care setting.
* Significant experience of management including project, service and operational management.
* Experience working within healthcare within a criminal justice setting.
Knowledge
* Knowledge of Quality Improvement Systems and tools.
Skills
* Excellent communication skills and the ability to manage key relationships with stakeholders both within and external to the organisation.
* Ability to maintain a high degree of professionalism in the face of conflicting priorities and agendas.
* Knowledge and experience of audit and data collection.
* Coaching or Mentoring skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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