Job Title: Libraries and Heritage Service Support Officer
Salary Range: S01 (£34,292 to £40,344)
Full time, Permanent
Location: Wandsworth, London
Hybrid: Flexible working with up to three days working in the office per week.
About the role
Are you looking for your next challenge? Are you a forward-thinking and solution-focused support officer with an interest in Libraries and Heritage? Would you like a new and exciting challenge and the opportunity to join a team that is seeking to deliver strategic change for Libraries across Wandsworth, London Borough of Culture 2025?
Reporting directly to the Library Development Manager, the Libraries and Heritage Service Support Officer (Wandsworth) is responsible for supporting the operational monitoring of the libraries contract, currently with Greenwich Leisure Limited. This is a large multi-million-pound contract, to operate eleven public libraries on behalf of the London Borough of Wandsworth.
In addition, you will provide effective, efficient, comprehensive, and wide-ranging assistance, financial and administrative support to the Libraries Management team.
This is an exciting time to join Richmond and Wandsworth Councils with this key role that will offer opportunities, widen your experience, develop new skills and experiences, and really make your mark on the organisation.
About you
As a Service Support Officer, you will:
1. Support contract monitoring – arranging and attending meetings, preparing briefing packs.
2. Support with communications for library and heritage service in the borough.
3. Have entry-level finance administration, e.g. chasing of invoices (Training can be provided).
Essential Qualifications, Skills and Experience
1. IT - Good working knowledge of Microsoft Office applications, including Excel and Sharepoint.
2. Public sector - Proven experience of administrative support in a public sector environment.
3. Communication - Excellent verbal and written communication skills, with the ability to effectively liaise with a variety of stakeholders.
4. Meticulousness - Attention to detail and accuracy in all tasks.
Please refer to the job profile for a full description of roles and responsibilities. Please take care in your application to address how you meet the essential and desirable criteria for this role.
Please note that your application will be scanned by an AI checking tool. Please do not use AI to complete your application otherwise we cannot accept it.
Indicative Recruitment Timeline
Closing Date – Sunday 2nd February 2025 (23.59)
Interviews – Tuesday 18th February 2025 (TBC)
We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
Please note that these dates are only indicative at this stage and could be subject to change.
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempt under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working, and a generous pension plan.
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