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Must be a citizen of UK or permanent resident
Position Title: ACS BIM Manager
Industry Type: Engineering and Construction Industry
Employment Type: Full-time
About Pinnacle: Pinnacle is a 30+ years old leading BIM service provider offering innovative BIM Engineering & Consulting solutions to Architecture, Engineering & Construction (AEC) firms worldwide. We have more than 3,000 BIM professionals across different time zones, with global delivery centres in India (Durgapur, Kolkata, Jaipur & Madurai), USA (Houston & Atlanta), UK (London), UAE (Dubai), Germany (Munich), Singapore, and Switzerland (Zurich) offering quick turnarounds on complex projects.
Requirements:
1. Proper Constructability and BIM (Building Information Modelling) knowledge
2. Code Knowledge
3. Effective Communication
4. Client Acumen is essential in this role
5. Sales Knowledge is preferable
6. Should be accountable/responsible and take ownership of the work
7. Time Flexibility: To allow good overlap with the India Team
Role & Responsibility:
* Regular travelling throughout the UK/ROI for meetings with clients & prospects
* The Relationship Manager will be responsible for onboarding new clients and nurturing existing clients to grow the account. Work closely with the presales team in India and UK Regional Head.
* Present Pinnacle Infotech to prospects and clients, explain the process, documentation, and understand expectations.
* Follow-up on emails and meetings to ensure clear communication and mutual understanding. Speak to clients regularly and provide feedback to the production team with a copy to COE. Attend kick-off meetings, coordination meetings, and weekly review meetings as needed.
* Manage all assigned customer accounts from the CRM Tool, i.e., Salesforce
* Make calls to customers for new opportunities.
* Call the client after proposal submission to ensure that the scope has been met and there are no questions.
* Follow up to check the proposal status and keep the estimation/BD team informed.
* Gather cross references and partner information from other trades
* Represent the company at trade shows, conferences, and professional associations
* Ensure onboarding of new clients and bridge the gap between the client and production team
* Build relations with clients and monitor upcoming projects and projections
* Support the production team to understand client requirements and specifications and execute projects successfully
* Maintain a high level of verbal and written communication between the customer and production team
* Demonstrate a sense of pride and adhere to high standards and quality in their work product and services
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