Description Salary : £37,716 Grade : Level 3, Zone 1 Location: 5 Pancras Square, London, N1C 4AG Contract Type: 1 Year Fixed Term Contract Hours: 36, Full time Closing Date: Sunday 30 th March 2025 23:55 About Camden In Camden we are committed to working together to make our borough the best place to live, work, study and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. What You’ll Be Doing As a Temporary Accommodation Placement Officer, you will provide comprehensive housing advice, guidance and support to residents. You will facilitate the temporary allocation process and all related functions including assessing and placing homeless households in all forms of suitable and affordable temporary accommodation, setting up and ending tenancies as appropriate. You will work collaboratively with other colleagues across housing services to achieve better housing solutions and outcomes for households in emergency accommodation. You will also be expected to update the authority’s IT Housing Systems, ensuring details are correct to ensure timely and accurate records and the legal obligations for both landlord and tenant can be met. All About you We are looking for someone with knowledge of housing and other relevant legislation and regulatory frameworks within housing, especially in the context of the statutory provision of temporary accommodation. You will be empathetic with an understanding of the problems faced by homeless households in temporary accommodation and a passion to deliver. You will also be a collaborative team player recognising the value in people and dealing sensitively and effectively with customer issues, particularly in relation to vulnerable people. Able to demonstrate strong communication skills, both in writing and verbally. The post holder will work from home and from council offices as required and with agreement with your line manager and local service policies. To view the Job Profile and a list of the job requirements in more detail, please click the below link: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10881166/file/document?inline Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we’d love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open day here. We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here What We Offer At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave ( bank holidays). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit 'www.camdenjobs.co.uk/staff-benefits' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit 'www.camdenjobs.co.uk/staff-benefits' for more details. Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcingcamden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.