Essential Role Responsibilities
1. Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
2. Prepares documents necessary to complete export, import and customs clearance process
3. Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
4. Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
5. Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
6. Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
7. KPI adherence – DNI / LNR / Cost accuracy / ROTP
8. Knowledge of UK import/export operations and regulations
9. Knowledge of AOG and other Time Critical Services / Solutions
10. Ensure compliance in line with company and industry policies
11. Other duties as assigned
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
12. Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
13. Sitting for extended periods of time
14. Walking within the warehouse and inspecting freight
15. Vision abilities required by this job include close vision and the ability to adjust focus
Other Skills & Abilities
16. Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
17. Must have strong verbal and written communication skills
18. The ability to work in a fast-paced environment.
19. Strong organizational skills are required, due to the high volume and demands of the position.
20. Strong knowledge of Microsoft word and excel
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.