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Company Description
NXGEN Lifting is an award-winning business, specializing in restricted access cranes lifts. Offering a range of high-tech lifting equipment, including Spider Cranes, Pick & Carry Cranes, Glazing Robots, and Vacuum Lifters. Committed to innovation, NXGEN operates a 95% electric fleet of advanced lifting equipment. The company values honesty and integrity, striving to exceed customer expectations by offering national hire services and expert technical support.
Role Description
This is a full-time based on-site role at our Warrington office. The role involves handling customer enquiries over the phone, managing sales calls, and providing exceptional customer support. Responsibilities include assisting customers with equipment hire, coordinating with the technical team for project requirements, and ensuring a high level of customer satisfaction. The role also involves training customers on equipment usage and offering comprehensive product knowledge.
Qualifications
* Customer Service and Customer Support skills
* Excellent Communication and Sales skills
* Telesales experience
* Strong problem-solving abilities
* Proficient in using customer relationship management (CRM) software
* Ability to work collaboratively with technical teams
* Previous experience in the lifting or construction plant hire industry is a plus (but not essential)
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Construction
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