Job Title: 2nd Line IT Engineer
We are seeking an experienced 2nd Line IT Engineer to join our team at Identify Solutions. As a key member of our technical team, you will be responsible for designing and delivering cloud solutions to new and existing customers.
Key Responsibilities:
* Provide technical support and guidance to clients on cloud solutions and services
* Troubleshoot system and network problems, diagnosing and solving hardware or software faults
* Experience with Microsoft 365 Administration and Troubleshooting
* Support the roll-out of new applications and deal with escalations from our team of IT Technicians
Requirements:
* Deploying and supporting Office 365 solutions
* Implementing Microsoft Azure (IaaS) solutions & Windows Server Technologies including Virtualisation
* Configuring/supporting storage area networks
* Testing and evaluating new technology
* Excellent telephone manners and communications skills with a strong customer service focus
About Us:
Identify Solutions is a Microsoft Partner dedicated to delivering cloud solutions and services to businesses. We are committed to providing exceptional customer service and support to our clients.
How to Apply:
If you are interested in discussing this opportunity, please send your CV and availability to talk to us.