Squires Garden Centre, The Reeds Road, Frensham, Surrey, United Kingdom Req #1536
05 December 2024
Your primary responsibility will be to provide management support to the Garden Furniture Department.
Working closely with the Garden Centre Manager to help the department succeed.
Main duties and responsibilities:
* Maintain good control over stock levels, including accurate ordering and stock clearance where necessary.
* Co-operate fully with line management and Product Managers.
* Take responsibility for the whole department in the absence of the Manager.
* Purchasing within the company product range within company guidelines.
* Feed back on current and new products to optimise range and stock availability.
* Close liaison with relevant Product Manager to ensure the optimum range and stock availability.
* Use initiative to increase sales in the department.
* Generate sales opportunities through interaction with customers.
* Monitor and maintain standards of appearance.
* Organise and allocate team and individual tasks, in line with customer service needs.
* Handle queries and complaints courteously, referring where necessary to the Manager and Product Manager.
To be successful in this role, we are looking for people:
Squire’s is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, our purpose has been the happiness of those who work in it.
We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail.
We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. In turn, we will provide an extensive benefits package:
* Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
* Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
* Bonus: We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
* Pension: We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
* Attendance: After one year of service, if you have worked for a full financial year with 100% attendance, one day of holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
* Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service, with a monthly winner selecting a gift.
* Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
* Birthday: After 6 months of service, if your birthday falls on your contracted day to work, you can leave work early. If you have 2 years of service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours).
* Cycle2work scheme: After 1 year of service, a government initiative offering a 25% to 39% saving on new cycling equipment, deducted from your pay over 12 or 19 months.
* Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
* RHS Membership or a Tree/Shrub: After 1 year's service, choose either one tree or shrub to plant each year up to the value of £50 retail or £50 towards RHS annual membership.
* Employee Assistance Programme (EAP): After 2 years of service, employees are eligible to join an EAP, providing access to various wellbeing resources.
* Retirement: After 15 years of service, if you are retiring, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
* Free Parking: Available to all employees in designated parking areas on our site.
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