Main area Directorate of Obstetrics Gynaecology and Neonatology Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 190-8578-DIR-A
Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Jessop Wing Town Sheffield Salary £24,071 - £25,674 pa/pro rata for part time staff Salary period Yearly Closing 05/01/2025 23:59 Interview date 13/01/2025
Waiting List Co-ordinator
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
This is an exciting opportunity to work within the Obstetrics, Gynaecology and Neonatology (OGN) Team.
We are looking for an enthusiastic individual to join our team of Waiting List Coordinators, to actively support the Directorate in the efficient and effective management of the inpatient waiting lists and the management of the Obstetrics Section and Induction processes.
The successful candidate will have a methodical approach to work, be extremely well organised and have a flexible attitude incorporating the Trust PROUD values. With a clear understanding of patient confidentiality as well as a background in an administrative setting, this post would ideally suit an individual wanting to further their experience in waiting list management. Previous waiting list coordination experience would be advantageous. Effective computer skills are essential and experience of using a hospital computer system would also be desirable.
Main duties of the job
The post holder will:
* Robustly manage a PTL against local and national waiting times in accordance with the Access Policy.
* Prepare and attend multidisciplinary planning meetings.
* Be responsible for informing Theatre and Anaesthetic Teams of the Theatre list requirements within the Directorate, such as KIT requirements, including bespoke items and products. Ensuring any cancellations or changes are communicated to appropriate departments and persons.
* Use appropriate booking processes to facilitate the admission of patients, adding, removing, and suspending patients to and from the inpatient waiting list.
* Be responsible for making sure all relevant information is accurately recorded on Lorenzo, ORMIS, JMIS, Bed Booking System(s), COO report, and any other relevant information system as required by Trust and local processes.
* Be responsible for the production of theatre lists using the ORMIS database ensuring all relevant information is recorded and documented including updating alterations making sure they are accurate and delivered in a timely manner.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
To work as part of the OGN team to actively assist the Directorate in the efficient and effective management of the Gynaecology inpatient waiting lists in line with both national and local standards, and the management of Obstetrics Section and Induction processes. The post holder will ensure workload is managed in a timely and accurate manner, efficient planning and scheduling of fully utilised theatre lists, and escalation of any underutilisation or capacity issues.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
* 4 GCSE or equivalent qualification inc. Maths and English grades A-C
* NVQ level III in Business Admin / Customer Care or equivalent demonstrable experience
Experience
* Relevant experience of working in a coordinating role
* Relevant experience working in a multidisciplinary environment.
* Experience of meeting objectives and deadlines in a fast-paced environment
* Working knowledge of Microsoft Office, Professional package (Word, Excel, and PowerPoint)
* Working knowledge of Patient Administration System (e.g., Lorenzo) or equivalent administrative systems
* Experience of working in a clerical role within a clinical directorate in the NHS
* Experience of managing patient waiting time targets including 18-week RTT and cancer wait times
* Experience of waiting list coordination
Further Training
* Clear understanding of patient confidentiality
* Experience of Lorenzo
* Assertive with excellent diplomatic and negotiation skills
* Self-motivated and able to work independently, prioritising workload effectively
* Ability to work as part of a team
* Experience of working in a pressurised environment together with the ability to remain calm under pressure
* Knowledge of NHS waiting time targets
* Demonstrate a tactful understanding when dealing with a variety of patient and staff situations
Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
Application Process
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full-time posts unless indicated but cannot be guaranteed. In addition, for Fixed Term Contracts, internal secondments may be considered; please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
For informal visits please contact Jessica Chadwick via contact details listed.
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