Job summary Fixed term contract/secondment opportunity until 31st August 2026 The Gastroenterology Department is a busy and interesting work environment spread across 2 locations, Norfolk and Norwich Hospital and the newly built Quadram Institute both based on the wider hospital site. We provide a variety of endoscopy procedures both diagnostic and therapeutic to a population of 750,000 people alongside specialist clinics and our dedicated ward for patients suffering from Gastro related conditions If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported. Main duties of the job As post holder you will act as a point of contact for all communications between the liver specialist nurses, Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between consultants and patients as appropriate. You will assist in the management of the office administration of the liver specialist nurses and designated clinical team. You will also provide an effective administrative secretarial service, ensuring continuity of service during the nurse's absence. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity We can offer you the full range of NHS benefits/discounts and in addition: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Date posted 04 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum, pro rata Contract Fixed term Duration 16 months Working pattern Full-time, Flexible working Reference number 234-24-M2773 Job locations Norfolk & Norwich University Hospital Colney Lane Norwich NR4 7UY Job description Job responsibilities Maintaining an in-patient waiting list for procedures and arranging admissions liaising with patients, wards, angiography department, anaesthetic staff, and technicians and outside agencies where appropriate Working fluently and effectively with GP operating systems, such as system one, utilising the GP PSI tool to identify those who have hepatitis C and those who have risk factors Submit data to the ODN for reporting to NHSE Please see the attached job description for full details. Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Job description Job responsibilities Maintaining an in-patient waiting list for procedures and arranging admissions liaising with patients, wards, angiography department, anaesthetic staff, and technicians and outside agencies where appropriate Working fluently and effectively with GP operating systems, such as system one, utilising the GP PSI tool to identify those who have hepatitis C and those who have risk factors Submit data to the ODN for reporting to NHSE Please see the attached job description for full details. Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications Essential RSA III or equivalent training or experience Good general knowledge of literacy and numeracy Experience Essential Significant Medical Secretarial experience Working knowledge and experience of using MS Office packages, including Word, Excel and Outlook. Skills Essential Ability to work to tight deadlines and maintain concentration in a complex working environment Able to work both independently and as part of a team Attitude, aptitude Essential Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Person Specification Qualifications Essential RSA III or equivalent training or experience Good general knowledge of literacy and numeracy Experience Essential Significant Medical Secretarial experience Working knowledge and experience of using MS Office packages, including Word, Excel and Outlook. Skills Essential Ability to work to tight deadlines and maintain concentration in a complex working environment Able to work both independently and as part of a team Attitude, aptitude Essential Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk and Norwich University Hospital Address Norfolk & Norwich University Hospital Colney Lane Norwich NR4 7UY Employer's website https://teamnnuh.co.uk/ (Opens in a new tab)