Family Support Worker (Casual Worker), London
Client:
Pact
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0f2462cea3b9
Job Views:
56
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
We are looking to recruit casual Family Support Workers based at HMP Belmarsh. You will work as part of the Pact Family team, based between the Visitor Centre and Visits Hall, providing support, advice, and guidance to families visiting prisoners, supporting the Cafe Service, and organizing play activities for children. This role is ideal for individuals willing to work in a multi-disciplinary approach across all areas.
You will take personal responsibility for excellence, ensuring a focus on customer service, treating all customers with respect, and providing a welcoming and friendly service that feels integrated with the rest of the Pact family services.
Please note - this role is open to our current casual staff across all London and SE Prisons who wish to inquire about additional hours at Belmarsh in conjunction with their current role.
About you:
To be successful in this role, you will have demonstrable experience and understanding of customer service. You will possess excellent organizational skills and the ability to manage a demanding workload. You will have a good understanding of safeguarding, confidentiality, and data protection. Knowledge and experience in promoting diversity and making services accessible to all are essential. Strong communication skills, both written and verbal, are required, with the ability to communicate effectively with a range of people, including prisoners, their families, prison staff, other agencies, and colleagues.
What Pact Offers:
Pact offers a wide range of employee benefits including free confidential advice and counselling services, a cycle to work scheme, life assurance, eye care vouchers, generous annual leave, and more. You will have the opportunity to attend internal training events to further develop yourself as an effective support worker, and you will undergo a thorough induction process supported by a friendly and enthusiastic team.
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
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Created on 22/01/2025 by TN United Kingdom
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