Veterinary Receptionist/Administrator - Maternity Cover
We seek a fantastic part-time Receptionist/Administrator to join our dedicated team at Plymouth Veterinary Group in Estover. This is a temporary contract to cover a period of maternity leave starting in January 2025.
You will be the link between the client and the clinical team; booking appointments, advising clients on services and offers, taking payment and ensuring the client receives an exceptional customer experience when visiting the practice.
Your day-to-day will see you meeting and greeting clients in person, assisting them over the phone, ensuring the reception desk runs smoothly, and helping with back office duties within the admin team.
More about you
Our ideal person will have previous experience in a small companion animal veterinary practice or within a similar fast-paced customer-focused industry as full training will be provided.
You will be a friendly, approachable team player. Have excellent time management skills, can multi-task and have a caring attitude providing support to our clients and their pets. Be computer literate, have good attention to detail and follow data protection guidelines.
You will work shifts between 8 am – 8 pm Monday to Friday as well as a share of the weekend rota on Saturdays and Sundays.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Plymouth Veterinary Group, Plymouth
Colwill Road, Estover, Plymouth, PL6 8RP, United Kingdom
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