Main area Administration
Grade Band 2
Contract Fixed term: 12 months (work across various sites must be flexible)
Hours Part time - 22.5 hours per week (1 x position 22.5 hours (1 Post))
Job ref 350-CC6984478
Employer Mersey Care NHS Foundation Trust
Employer type NHS
Site Goodlass Road
Town Liverpool
Salary £23,615 Per Annum Pro Rata
Salary period Yearly
Closing 16/02/2025 23:59
Community Clerk
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job overview
We have an exciting opportunity for an efficient administrator to support in our Community Division Clinical Team.
The successful candidates will have good organisation and people skills, be computer literate and have the ability to work with limited supervision.
The post holders will provide a comprehensive and high-quality administrative support service.
This is a Community Clinical Support role, there is an expectation for the successful candidates to be flexible and support across the Community Division.
The successful candidates will have the ability to support service users whilst being professional, empathetic and understanding.
**Previous Applicants Need Not Apply**
Main duties of the job
* Provide effective and comprehensive administrative support for our busy District Nurse and Community Matron Teams.
* Use information systems with specific responsibility to ensure a high standard of information recording is maintained.
* Undertake general office duties, including ordering supplies and managing stock levels.
* Answer the telephone, clear answerphone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.
* Input accurate and timely information required for audit purposes.
* Provide cover for and undertake duties of absent colleagues as necessary.
* Follow all the policies and procedures of the organisation.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working will be considered for all roles.
Person specification
Skills
* Ability to plan, prioritise and schedule work
* Effective communication and interpersonal skills
* Ability to work with attention to detail
* Ability to work effectively within teams
* Ability to work on own initiative
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change oriented
Qualifications
* GCSE/NVQ2 or equivalent, or equivalent work-based experience
* Previous Healthcare Clerical Experience
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification.
Should you require a reasonable adjustment to our recruitment process please email [emailprotected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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