IT Support Engineer
Dartford
£40,000 plus benefits
T2M Resourcing are working with a global engineering business to recruit an additional IT Support Engineer to their internal service desk team.
This will be a multi-faceted role with diverse support requirements ranging from 1st to 3rd line across the Microsoft technology stack as well as hardware, networks, and diverse applications.
Key duties of an IT Support Engineer:
* Working as part of an internal service desk to troubleshoot MS Office and Azure support queries.
* Respond to support tickets logged by support and engineering departments.
* Attending locations for hardware, network, and cabling projects.
* Troubleshooting IT issues in the manufacturing and engineering departments.
* Plan and manage proactive software, network, and security updates.
* Set up user profiles and devices for new users during onboarding.
* Ensure that data is backed-up and secure.
Requirements to be successful as an IT Support Engineer:
* Strong knowledge of Azure systems and Azure Active Directory.
* Experience in a similar IT support/administration role.
* Qualifications in computer science, Business Information Technology or similar.
* Certifications such as CompTIA, CISCO, or similar.
* Knowledge of Windows Operating Systems and Microsoft products.
* Network security experience such as Firewalls, anti-virus administration, and physical access control.
* Strong skills in Windows Servers, Virtualisation/Hyper-V, and Networking.
* Understanding of systems administration tools such as Active Directory, Intune, and Azure.
* Able to problem solve across varied IT and software systems.
* IT Hardware and component awareness, Graphics Cards, RAM, and cabling.
This IT Support Engineer position is based in Dartford and will include travel to multiple sites; a UK driving license is essential.
Due to the high volume of applications we are receiving, we are unable to respond to each candidate personally. If you have not heard from us within 14 days, unfortunately your application will not have been successful.
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