1) Operational Delivery Support and implement policy and service developments within the Care Pathways and lead meetings. Develop and implement effective business and administrative processes throughout the Operational Directorate. Lead and supervise the senior administration team and ward administrators Lead on clinical outage to ensure alternative systems were shared, understood and complied with, to ensure there were no gaps in service delivery and clinical documentation and that all new systems and processes were being monitored for governance purposes and to ensure patient safety an operational delivery was upheld Act as a nominated link with specified Local Authorities to co-ordinate business management input. Lead on Police liaison meetings and shared objectives, lead on service users repatriation. 2) Planning Support business planning, implementation and service development for Care Pathways and regularly update progress. Collate data for Key Performance Indicator Dashboard, distributed and followed up for completion and monitoring across acute CAG 3) Performance Management Manage Care Pathways performance reports for the Trust, Operations Directorate and to meet external and internal requirements Produce and monitor Inpatient Performance & Quality report in accordance with the Trust objectives with ward managers, Directorate Leadership Team. Provide and demonstrable assurance that data reporting systems are in place. Ensuring all wards share correct audits and action plans in place for Health & Safety assurances. Implement processes and systems to ensure data quality exceeds standards and benchmarks 4) Financial and Resource Management Assist the Deputy Directors and Heads of Care Pathways in monitoring financial performance including attending monitoring meetings with Finance Lead on ensuring appropriate use of ward budgets, ward credit cards, cashiers, discharge grants Support the production of cost improvement plans, budget setting and the production of reports as requested. Support Heads of Care Pathways to provide assurance that all staff have access to supervision, appraisal, training and support. 5) Monitoring Monthly Assist operational managers in planning and servicing recruitment. Recruitment into various roles, ensuring all Admin posts are at full capacity Provide professional leadership to administrative staff within the Care Pathways undertaking and ensuring satisfactory professional supervision and appraisal systems are in place. Confidentiality Ensure Confidentiality of information is always maintained in accordance with Trust policies and the COT code of ethics and professional conduct