About Us: At Newton Fallowell, we pride ourselves on delivering exceptional service to both our tenants and landlords. As a leading property agency in Telford, we offer a range of properties and provide expert advice and support to clients throughout their renting journey. Due to our continued growth, we are looking to expand our team and are seeking a passionate, customer-focused Letting Agent to join us. Job Description: As a Letting Agent, you will be responsible for assisting tenants and landlords throughout the renting process. Your role will involve managing property listings, conducting viewings, negotiating tenancy terms, and ensuring compliance with relevant regulations. You will work closely with both clients and colleagues to provide a smooth and efficient service. Key Responsibilities: Manage and update property listings, ensuring they are accurate and up to date. Conduct property viewings and provide professional advice to prospective tenants. Handle tenant and landlord inquiries, offering expert guidance on rental processes. Process tenancy applications and agreements. Negotiate tenancy terms between tenants and landlords. Conduct property inspections and ensure properties meet required standards. Assist in rent collection and maintenance issue resolution. Stay updated on industry trends and legal requirements related to property letting. What We're Looking For: Proven experience in a customer-facing role (experience in property or lettings is a bonus). Excellent communication and negotiation skills. Strong organisational skills with attention to detail. Ability to work independently and as part of a team. A proactive approach to problem-solving and customer service. Knowledge of UK tenancy laws and property regulations (or willingness to learn). Full UK driving licence and access to your own vehicle. Be based in Telford or the surrounding area. What We Offer: Competitive salary with performance-based commission. Full training and development opportunities. Supportive and friendly working environment. Working every other saturday (half day) with a full wednesday off in return. Career progression within a growing business. How to Apply: If you're ready to take the next step in your career and join a dynamic, forward-thinking team, we would love to hear from you Please send your CV and a covering letter to via Totaljobs. ADZN1_UKTJ