Performance Director (Digital Marketing Agency)
Location: Manchester
Working Arrangement: Hybrid working and flexible working hours
Salary: In line with market rate + discretionary bonus + benefits
Company Overview
Space & Time is a progressive Growth Marketing agency, proudly independent with capabilities spanning across digital media, technology, performance creative and training, from data strategy to omnichannel media planning and buying. Established in 2000 and with offices across the UK, including London, Surrey, Bournemouth, Edinburgh and Manchester, we partner with top industry brands such as Facebook, Google and Microsoft and have won numerous industry awards, as we put customer experience at the heart of what we do.
Our clients work across a variety of sectors such as property, food & drink, health, pharmaceutical, ECommerce, charity, finance, sport & leisure, and tourism. Our difference within growth marketing is driven by our talent’s ongoing pursuit of value, and our commercial mindset and business empathy. What really sets Space & Time apart is our people and our values.
About the Team
The Client Experience team sits at the heart of the agency and acts as the main point of contact for our clients, working closely with them to help deliver against their marketing objectives. The team is responsible for taking the clients' briefs and establishing the right strategy and products to deliver what they need. The role largely centers around the application of omnichannel media planning and buying, and other capabilities that the agency offers, including data strategy, technology, performance creative and training. Overall, our team is responsible for maintaining that relationship and ensuring that Space & Time continues to provide best-in-class service.
About the Role
Space & Time requires a Performance Director responsible for building strong relationships with clients and key stakeholders. This role requires a deep understanding of media planning, buying, and MarTech. You will be an expert leader, capable of managing resources, exceeding client KPIs, and driving business growth.
Key Responsibilities
* Develop and maintain strong client partnerships
* Lead client strategy development and implementation
* Manage client relationships and expectations
* Oversee media planning and buying activities
* Drive commercial growth and profitability
* Mentor and develop team members
* Drive process efficiency and innovation
* Collaborate effectively with diverse stakeholders
* Demonstrate excellent organisational and time management skills
* Travel nationally as required (driving license preferred)
* Demonstrate a comprehensive understanding of both online and offline digital marketing platforms and their applications, including SEO
* Support group-level functions and contribute to national campaign development and execution
* Possess exceptional presentation and business pitching skills
Skills & Experience
* Extensive experience in media planning and buying
* Strong leadership and communication skills
* Deep understanding of the MarTech landscape
* Proven ability to build and maintain strong client relationships
* Strong commercial acumen
* Excellent organisational and problem-solving abilities
* Enthusiasm for client interaction and team collaboration
* Comprehensive knowledge of digital marketing platforms and their integration with offline activities
* Experience in supporting group-level initiatives and managing national campaigns
* Proven ability to deliver compelling presentations and pitches
* Advanced proficiency in Excel and PowerPoint
* Google Analytics
* Experian - location analyst (desirable)
* Knowledge of Google AdWords and Facebook Business Manager, as well as SEO
* Understanding of TGI and touchpoints (desirable)
Space & Time is on a transformational growth trajectory, and we would love to take you with us!
To apply: Please submit a CV and covering letter outlining your interest in the role, as well as your salary expectations and notice period. Candidates will be considered as they apply.
At Space & Time, we value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles.
Space & Time is a Disability Confident Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone or email which you can find on our company page.
Employees benefit from:
* Hybrid working
* Flexible working
* Discretionary bonus scheme
* Dental and Private healthcare
* Extra days given off at Christmas
* Quarterly funded socials
* Award-winning In-house Space Academy training and development
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