Position Summary We’re looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique at The Trafford Centre, Manchester. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand. Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. A day in the life of a Retail Sales Assistant…. Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance. Welcoming customers to the boutique and adapting to meet their needs. Being a proud and passionate brand ambassador of Nespresso. What will make you successful? We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate: Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed. Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set. In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top. We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.