Job summary We have an exciting opportunity to recruit a new Patient Services Advisor into our administration team. The successful candidate will join the existing team to provide admin support and services for the practice and our patients. Main duties of the job We are looking to recruit a motivated individual who is passionate about providing high quality healthcare services and motivated to work as part of a small established team to tackle the varied workload together. Some of the main duties of the role include: Filing, Coding, Patient Workflow and Contact, Providing Support to the Patient Services Reception Team as required. About us We are a medium sized practice with around 8,150 patients across a wide area. We have an established full complement of doctors and nurses as well as a new look senior management team who are on hand to support our team of Patient Services Advisors, Medical Secretaries. As a surgery located in the heart of Brighouse, we are committed to the well-being of our patients and staff, welcoming new ideas to improve patient care. Date posted 07 November 2024 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Full-time Reference number A0579-24-0014 Job locations Church Lane Brighouse West Yorkshire HD6 1AT Job description Job responsibilities The successful applicant will be expected to undertake all the normal duties and responsibilities associated with working within the administration department of the surgery. Duties include but are not limited to: Document Workflow and Management (Scanning, Filing, Clinical Coding) Answering General Enquires Accessing, Recording and Updating Patient Records Maintenance of Paper and Electronic Medical Records. Providing Support when required to the Reception Team Provide Flexible Sickness or Holiday Cover as required. In addition to the duties above, further training will be provided where necessary to cover Referrals, Medical Reports & Summarising should it be required. Job description Job responsibilities The successful applicant will be expected to undertake all the normal duties and responsibilities associated with working within the administration department of the surgery. Duties include but are not limited to: Document Workflow and Management (Scanning, Filing, Clinical Coding) Answering General Enquires Accessing, Recording and Updating Patient Records Maintenance of Paper and Electronic Medical Records. Providing Support when required to the Reception Team Provide Flexible Sickness or Holiday Cover as required. In addition to the duties above, further training will be provided where necessary to cover Referrals, Medical Reports & Summarising should it be required. Person Specification Experience Essential Experience of working within a busy administrative environment Excellent Communication Skills (Written and Oral) Strong IT Skills Excellent Telephone Manner Competent in Office and Outlook Effective Time Management Ability to work as a team member and solo Good Interpersonal Skills Motivated Keen to Learn and Improve on existing skillset Desirable Experience of working within General Practice Experience of working within GP Practice, Administration Department Person Specification Experience Essential Experience of working within a busy administrative environment Excellent Communication Skills (Written and Oral) Strong IT Skills Excellent Telephone Manner Competent in Office and Outlook Effective Time Management Ability to work as a team member and solo Good Interpersonal Skills Motivated Keen to Learn and Improve on existing skillset Desirable Experience of working within General Practice Experience of working within GP Practice, Administration Department Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Rydings Hall Surgery Address Church Lane Brighouse West Yorkshire HD6 1AT Employer's website https://www.rydingshallsurgery.org.uk (Opens in a new tab)