Business Development Executive £28 - £32k Bonus scheme 25 days holiday (plus BH) Our client who are one of the worlds largest manufacturers and suppliers of high quality perforated metal products, are looking for an Internal Sales Executive to join them on a permanent basis. The Business Development Executive manages a wide group of current and potential mainly small and medium sized accounts with the company product range. The Business Development Executive is responsible for the direct sales process needed to achieve nominated budget and performance targets, developing a profitable account business with high quality service, quality sales calls and selectively agreed visits to new and existing customers. The Business Development Executive ensures appropriate administrative handling of quotes, orders and claims, as well as service and solution orientated communication in any matter leading to high customer satisfaction and conversion rates. The Business Development Executive executes on the agreed actions from local Go To Market plans and maintains and updates relevant customer data in the company systems including the Salesforce CRM. Establish and build customer satisfying environment and deliver on contractual promises Execute on assigned tasks and actions to achieve budget and targeted sales growth. Follow and execute on company processes, work instructions and provided IT systems Work with provided sales and pricing tools and negotiate for improved margins Registration, review and sharing of customer data and requirements to team Monitor customer needs and complaints to provide information for business improvement. Execute quality sales calls and selective visits to new existing customers Day to day management of own sales performance and assigned actions Handling of sales orders including ensuring correct deliveries to customers Personal qualifications and experience of the Business Development Executive: Commercial and/ or administrative education Team-orientated attitude and social skills Smart, organised and effective working methods Qualified to execute on action plans and daily sales performance Ability to conduct negotiations and make deals independently Willingness to learn technical specifications Energetic and articulate with naturally good communication skills Commercially astute with ability to spot growth opportunities Ideally some experience in metalwork industry, fabrication or manufacturing but not essential Customer Service skills