CONTROL ROOM CCTV OPERATOR - Office Based, 4 on 4 off (Night Shift)
Alert Monitoring (part of the AlertSystems Group) is recruiting a CCTV Operator to work nights in the Alarm Receiving Control Room based in Trowbridge, Wiltshire.
Alarm Receiving Control Room CCTV Operator 4 on 4 off (Night Shift).
What you’ll do -
* Observe images from multiple commercial CCTV alarm screens using the latest in remote monitoring technology and software. Carry out investigations.
* Detect security breaches and threats.
* Analyse and investigate security data, record and report incidents and liaise with teammates, security guards, key holders, security engineers and the emergency services during dynamic live security events and situations.
* Respond to fire, intruder, CCTV and life support system events.
* Assist in investigations with clients and police forces.
* Assist with remote entry to properties.
* Remotely assist persons in lift entrapment situations.
* Call handling and customer service.
* Shifts: 4 on 4 off (nights). You will be required to work occasional day shifts for training purposes and holiday cover.
What we’re looking for -
1. The aptitude to accurately follow laid down procedures for investigation, response and escalation protocols.
2. Admin skills to log and store accurate records, actions and data,...