Oversee credit control matters, ensuring efficient management of the aged debt and credit control process. Develop and implement effective credit control policies and procedures to ensure timely collection of debts while maintaining positive client relationships.
Lead and manage the credit control team, providing guidance, training, and support to remote working finance officers. Monitor overdue accounts and manage collections processes, including negotiating suitable payment plans and resolving disputes.
Prepare regular reports on aged debt and credit control processes. Communicate with clients regarding overdue accounts, addressing queries and concerns promptly and professionally.
Work closely with other departments to ensure seamless operations and address any issues related to credit control.
Key requirements include:
* Legal right to work in the UK.
* Proven experience in credit control or a related role, preferably within the education sector.
* Excellent communication and negotiation abilities.
* Strong analytical skills with attention to detail.
* Professional finance qualification (e.g., CFA, ACA, ACCA, CIMA) preferred.
* Knowledge of financial software and Microsoft Office Suite, particularly Excel.
* Ability to work independently and collaboratively within a team environment.
* Organised and task orientated working style.
This role requires someone who is comfortable diving into the details and working closely with the team on the ground.
This role is subject to DBS clearance.